Terms of Service

Welcome to Jalwah!
By accessing and using our website, you agree to comply with the following Terms of Service. Please read them carefully before making a purchase.

1. General Use

Our website provides users with access to authentic Kozhikode halwas and related confectioneries. By using this website, you agree to use it only for lawful purposes and refrain from violating any applicable laws or regulations.

2. Products and Descriptions

We strive to ensure all products displayed on our website are described and photographed accurately. However, as our halwas are handcrafted using natural ingredients, slight variations in color, shape, and texture may occur. Such variations do not affect product quality or authenticity.

3. Pricing and Payment

All prices listed are in Indian Rupees (INR) and are subject to change without prior notice. Payments must be completed through the secure payment gateways available on our website. Jalwah is not responsible for delays or errors caused by third-party payment processors.

4. Order Acceptance and Cancellation

We reserve the right to refuse or cancel orders for reasons such as product unavailability, incorrect pricing, or suspected fraudulent activity. Customers will be informed immediately in such cases, and any payment made will be refunded according to our Refund Policy.

5. Intellectual Property

All content on the Jalwah website—including text, images, logos, and packaging—is protected by copyright and trademark laws. Unauthorized reproduction or use of our content without permission is strictly prohibited.

6. Limitation of Liability

Jalwah is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Our total liability is limited to the amount paid for the product in question.

7. Governing Law

These Terms are governed by the laws of India, and any disputes shall fall under the jurisdiction of the courts in Malappuram, Kerala.

8. Contact

For questions regarding our Terms of Service:
📧 Email: jalwah51@gmail.com
📞 WhatsApp: 9633128886